Core of the Transformation Center

Detailed Findings

Every one of the 114 transformation opportunities drawn from the corrected Detailed Transformation Assessment, with current state, desired future state and the recommended path.

Showing 5 of 114 opportunities

CL-001

Caseload Management

Clinical Experience & Provider Productivity

Review caseload configuration. DASH plugin > DASH_SETUP #34 change to Y. This will hide non-started patients in Case Load. DASH plugin > DASH_SETUP #28. Review this option. Consider a change to Progress or Plan as the default view instead of Full. This might improve load times as it is loading less data. LIB_CASE plug > LIB_CASE_SETUP #1 change “Close roles?” to ‘S’. This will silently close role records instead of forcing therapists to click ‘Yes’ or ‘No’ when discharging a patient, to close the role and remove the patient from their case load. Coach therapists / front office staff to perform a one-time major clean up of their case load tabs. With higher security this can be done at a location level. Select patients who no longer apply (due to pre-existing configuration) and have them select the “Remove from Active Caseload” button. Sort by Next Visit and then Last Visit columns to help identify patients that are no longer applicable to keep.

Configure / ActivateIntegrate
Evidence capturedDecision required
CL-011

PROMIS Integration

Clinical Experience & Provider Productivity

Enable current Limber integration capabilities for Classic and NoteIQ

Configure / ActivateIntegrate
Evidence captured
FO-001

Inbound Calls

Patient Access & Front Office Excellence

Explore potential integration with 8x8 via APIs - Gateways™

Integrate
Evidence to confirm
FO-002

Document Routing/ Faxes

Patient Access & Front Office Excellence

Vendor/AI works all faxes with minimal if any intervention from the PSR

IntegrateRoadmap / Innovation
Evidence to confirm
GR-009

Salesforce - Currently doing a Manual Upload- Interested in API Connection

Growth, Referral & Patient Journey

PRN’s dev team to try out the integration in Raintree Developer portal/Sandbox

Integrate
Evidence to confirmDecision required