CL-020Platform Performance

Slow Authentication

Clinical Experience & Provider Productivity

Recommended pathConfigure / Activate
Capability status
To be confirmed with PRN
Transformation phase
To be confirmed with PRN
Effort
To be confirmed with PRN

Current State / What We Learned

Observed today, as captured in the corrected assessment.

SSO authentication into RTWeb is reported as very slow

Desired Future State

The target way of working PRN and Raintree are aiming for.

Improve RTWeb login/access performance

Requirement / Gap

Reduce authentication time and improve provider adoption

Raintree Recommended Path

Review SSO authentication flow, IdP configuration, and RTWeb performance

Dependencies / Considerations

PRN identity provider / network / SSO configuration

Outstanding Questions / Decisions

Where is the latency occurring in the authentication workflow?

Evidence

Evidence for this opportunity is still to be confirmed.

Source

Detailed Transformation Assessment (Corrected)