CL-020Platform Performance
Slow Authentication
Clinical Experience & Provider Productivity
Recommended pathConfigure / Activate
- Capability status
- To be confirmed with PRN
- Transformation phase
- To be confirmed with PRN
- Effort
- To be confirmed with PRN
Current State / What We Learned
Observed today, as captured in the corrected assessment.
SSO authentication into RTWeb is reported as very slow
Desired Future State
The target way of working PRN and Raintree are aiming for.
Improve RTWeb login/access performance
Requirement / Gap
Reduce authentication time and improve provider adoption
Raintree Recommended Path
Review SSO authentication flow, IdP configuration, and RTWeb performance
Dependencies / Considerations
PRN identity provider / network / SSO configuration
Outstanding Questions / Decisions
Where is the latency occurring in the authentication workflow?
Evidence
Evidence for this opportunity is still to be confirmed.
Source
Detailed Transformation Assessment (Corrected)Related opportunities
Related by workstream and subject matter. These are not stated dependencies unless the assessment says so.

