CL-029Clinical Operations
Unplanned PTA Coverage
Clinical Experience & Provider Productivity
Recommended pathConfigure / Activate
- Capability status
- To be confirmed with PRN
- Transformation phase
- To be confirmed with PRN
- Effort
- To be confirmed with PRN
Current State / What We Learned
Observed today, as captured in the corrected assessment.
When a PTA helps a PT due to schedule changes, staff manually adjust provider/activity information to bill correctly
Desired Future State
The target way of working PRN and Raintree are aiming for.
Handle schedule changes without manual billing corrections
Requirement / Gap
Automatically preserve appropriate rendering provider and billing attribution
Raintree Recommended Path
- Design standardized PT/PTA coverage workflow using handoff or configuration
- Re-Assign the Note in the “Assigned To” field if the note has already been started. If not, move the appointment to the new provider’s schedule.
Dependencies / Considerations
Credentialing, payer rules, billing setup
Outstanding Questions / Decisions
What is the best-practice workflow when the treating provider changes during the visit?
Evidence
Supporting screenshots from the corrected Detailed Transformation Assessment.
Source
Detailed Transformation Assessment (Corrected)Related opportunities
Related by workstream and subject matter. These are not stated dependencies unless the assessment says so.