CL-038Patient Engagement
RTConnect Messaging Access
Clinical Experience & Provider Productivity
Recommended pathConfigure / Activate
- Capability status
- To be confirmed with PRN
- Transformation phase
- To be confirmed with PRN
- Effort
- To be confirmed with PRN
Current State / What We Learned
Observed today, as captured in the corrected assessment.
RTConnect messaging/dashboard is not consistently available to clinicians
Desired Future State
The target way of working PRN and Raintree are aiming for.
Surface patient messages within clinical workflow
Requirement / Gap
Ensure clinicians can see and respond to relevant patient messages
Raintree Recommended Path
Configure provider access and notification workflow
Dependencies / Considerations
May require role/security changes
Outstanding Questions / Decisions
Can messages be routed to specific treating clinicians or teams?
Evidence
Supporting screenshots from the corrected Detailed Transformation Assessment.
Source
Detailed Transformation Assessment (Corrected)Related opportunities
Related by workstream and subject matter. These are not stated dependencies unless the assessment says so.