Follow Up Cues to Include Balance without Duplicates
Revenue Cycle Transformation
- Capability status
- To be confirmed with PRN
- Transformation phase
- To be confirmed with PRN
- Effort
- To be confirmed with PRN
Current State / What We Learned
Observed today, as captured in the corrected assessment.
Currently not present on the Follow Up Dashboard.
Desired Future State
The target way of working PRN and Raintree are aiming for.
Show the balance of all charges in the follow up dashboard while accounting for the fact that some claims may have more than one follow up note open for them and thus be considered in the total balance more than once
Requirement / Gap
The PRN team would like to see the total for claims within the follow up dashboard without the totals for any one claim being counted more than once
Raintree Recommended Path
This is an option that can be enabled by the Raintree team within the global.ini. To accomplish this a case will be the best method here as it is added into the global.ini during off hours and we will want to coordinate date and time to conduct this during off hours.
Dependencies / Considerations
Not applicable
Outstanding Questions / Decisions
Not applicable
Evidence
Supporting screenshots from the corrected Detailed Transformation Assessment.
Source
Detailed Transformation Assessment (Corrected)Related opportunities
Related by workstream and subject matter. These are not stated dependencies unless the assessment says so.