Core of the Transformation Center

Detailed Findings

Every one of the 114 transformation opportunities drawn from the corrected Detailed Transformation Assessment, with current state, desired future state and the recommended path.

Showing 7 of 114 opportunities

CL-002

KPI Visibility

Clinical Experience & Provider Productivity

Review and enable appropriate KPI measures, including patients without future visits and patients with limited visits remaining. KPI Plugin > KPI_SETUP #1 switch to ‘Y’ #2 Exclude specific usergroups / users as needed #3 Assign Provider KPIs to specific usergroups Use the “Provider Measures” category and turn on the appropriate KPIs. Recommend 101 and 111 to start Turn them on by opening up each option and placing a ‘Y’ in the first value. Then identify threshold values.

Configure / ActivateRoadmap / Innovation
Evidence capturedDecision required
CL-024

Feature / Workflow: ScribeIQ / Activities

Clinical Experience & Provider Productivity

Review current ScribeIQ Activities capabilities and roadmap

Roadmap / Innovation
Evidence to confirmDecision required
CL-035

Provider Scheduling of POC

Clinical Experience & Provider Productivity

Review scheduling tools such as Block Booking. Block booking refers to scheduling a batch of appointments in the future. For example, you can block book appointments for specific patients or with specific appointment types. No previous appointments are needed to use block booking Review front-office/provider ownership of scheduling

Roadmap / Innovation
Evidence capturedDecision required
FO-002

Document Routing/ Faxes

Patient Access & Front Office Excellence

Vendor/AI works all faxes with minimal if any intervention from the PSR

IntegrateRoadmap / Innovation
Evidence to confirm
FO-004

Patient Scheduling

Patient Access & Front Office Excellence

Easy button for all pt's that have not completed paperwork ability to send mass reminder by regio?? FUTURE- Self Scheduling & AI monitor of missed appointments & automated followup of interest. Touchpoints Cost has been barrier

Roadmap / Innovation
Evidence captured
RCM-002

Form Script - SCHIN Flexibility in Column Configuration

Revenue Cycle Transformation

This would be a custom option to add additional columns to be able to configure within the form scripts specific to each payor what they would like to see included in the output. (Or added as a suggestion for future standard enhancement)

Configure / ActivateRoadmap / Innovation
Evidence capturedDecision required
RCM-003

Payor - Restriction on the BC selection option based on the comments section within that payor

Revenue Cycle Transformation

This would be an option to limit payors like the <BC:P> comment that would only allow a payor to be selected as a P, but instead would be something like does not equal a P. Currently this would be a custom request or a suggestion for a future enhancement.

Roadmap / Innovation
Evidence capturedDecision required