Core of the Transformation Center
Detailed Findings
Every one of the 114 transformation opportunities drawn from the corrected Detailed Transformation Assessment, with current state, desired future state and the recommended path.
Showing 9 of 114 opportunities
Growth, Referral & Patient Journey
The new lead to patient conversion report in BI allows users to look at all leads by lead creation date and can be view by Location category/Region.
Non Converted records by Clinic
Growth, Referral & Patient Journey
SME TO COMPLETE / VALIDATE
BI Reporting Questions/Availability
Growth, Referral & Patient Journey
Training of the PRN team to understand current BI reporting and Dashboards available to the PRN team. Plus, Business Intelligence Dashboard Catalog attached
NPS
Growth, Referral & Patient Journey
PRN team can use the NPS report with high and low scores to begin with (screenshot below) and sort in ascending order to see just low scores and can also have this scheduled to go out to CDs on a weekly or daily basis.
Email Outreach
Growth, Referral & Patient Journey
PRN team can either build the content using external tools like Hubspot and import the html file in to Raintree or they can use the WYSIWYG editor to build the content within Raintree.
Growth, Referral & Patient Journey
SME TO COMPLETE / VALIDATE
Growth, Referral & Patient Journey
SME TO COMPLETE / VALIDATE
Custom Report (Lead to Patient Conversion) - Delivered
Growth, Referral & Patient Journey
SME TO COMPLETE / VALIDATE
Salesforce - Currently doing a Manual Upload- Interested in API Connection
Growth, Referral & Patient Journey
PRN’s dev team to try out the integration in Raintree Developer portal/Sandbox